Instagram says it took action on 6.5 million pieces of hate speech, including in direct messages, between July and September of last year, with 95 percent found before anyone had reported it. "What we're trying to address is the online aspect but there's definitely a broader conversation we need to have about what does racism in sport look like and how do we stop that sort of behaviour?" "I think there is something about the world that we're living in where someone can go from throwing a banana peel at a player on the pitch to suddenly also waking up and opening their accounts and using this online," she said. The abuse has not been restricted to private messages, with a number of players seeing monkey emojis and racist terms left in the comment section of posts.Ī number of those accounts appear to be focused on sending abuse, something Madzingira says Instagram continues to work on, while she pointed to comment filters that can block certain words, phrases and emojis from appearing.
"That allows us to ensure that we have a lower tolerance for that sort of abuse in direct messaging and we'll be closing those accounts more quickly in Instagram direct messaging than anywhere else on the platform." "What we're announcing today is that we're taking tougher measures on people who violate those rules in Instagram direct messaging, so instead of just extending the time, we'll be removing the accounts altogether. "Currently, we will set a specific ban or what we call a block for a set amount of time when someone violates those rules and we extend that time should they continue to do so," she said. Instagram said it would remove accounts being used to send abusive messages.įadzai Madzingira, content policy manager at Instagram's parent company Facebook, told Britain's Press Association news agency she was "horrified" at the vitriol directed at footballers. A number of high-profile players including Manchester United trio Anthony Martial, Marcus Rashford and Axel Tuanzebe, as well as Chelsea full-back Reece James, have been targeted on social media in recent weeks.
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